The second-hand marketplace Users Voice Frustration Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
This online marketplace has updated its size classifications for female and kids' apparel without notifying every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms stating that platform listings now display a different size category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Changes
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Necessary Adjustments
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she stated.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods following member complaints.
